I work in the veterinary field. I love my job so much but my boss, who is the veterinarian and owner of the clinic, can sometimes be frustrating to work with.
There are only 3 of us plus the doctor that work in the clinic. When we have very little appointments she tends to become harder to deal with.
It seems as though everything is dependent on her mood. One mistake one day can be ok but another day it's not. I got into trouble one time because my boss wanted me to adjust pricing on a product but could not remember the original price. She told me to look at the invoice. I asked her if she remembered what month she had purchased the product. She became upset and told me she would adjust the pricing herself. My co-worker then told me to call a client and give her lab results,which I did. My boss heard me on the phone and became enraged. She started yelling, saying how hard it is to look through the stack of invoices and why can you figure it out on your own. That's what I hired you to do.(which I understand her point but not necessary the deliverence). I was pulled outside the clinic and she continued to yell at me saying I'm only good at the things I know how to do but not willing to jump in and try new things. She asked me if "I could even see how I am," etc,etc. It seemed the more she yelled at me the worse she felt, so she started to calm down. At the end, she told me I was doing a good job and gave me a hug. I simply can't understand it.
Another incident that happened, I haven't been totally accustomed to the system that is used so I gave incorrect cost pricing to the doctor. She took a look at the system and said "I thought you had a business degree, you can't even distinguish cost from price." I explained to her that I had not yet been able to learn the entire system so I had not realized I had another window to look at. The doctor seemed ok after that but these incidents continue to happen.
When she's in a good mood things are great and she's a really understanding doctor regarding personal time and outside difficulities. However, when she's not in a good mood she takes my mistakes and addresses them in a condensending way. She does do the same thing to my other two co-workers but much less and not to the degree she does it with me.
I'm not sure how to deal with it, I've been trying to remain positive but the anxiety of going to work and not knowing what mood she's in is very frustrating. I always feel neasous driving to work.
If anyone has any suggestions please help.